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Key Account Manager

Federal Signal has an immediate opening at our University Park, IL facility for a Key Account Manager. This position is responsible for building and strengthening relationships with existing assigned accounts and for growing revenue with these accounts.
Primary Responsibilities:
Provide a high level of customer service to assigned clients by supporting all stages of a sale.
Develop written sales and relationship development plan for each Account.
Proactively communicate with customers to address any issues regarding orders.
Work with customers on their e commerce/web sites to increase FS exposure.
Maintain accurate records of all sales and prospecting activities.
Advise customers when they are making purchase decisions.
Resolve customer complaints and disputes.
Respond to pricing inquiries.
Grow existing business relationships and acquire new ones.
Ensures customers are up-to-date on all new products and prices
Proactively create opportunities for new business.
Identify and pursue up-sell opportunities.
Meet or exceed assigned sales goals.
Work with operations, customer service and sales managers as needed, to ensure quality customer service and customer satisfaction.
Work with Marketing on email blasts, sales flyers, catalog copy, and web enhancement content.
Perform other duties, assignments and special projects as required.
Position Requirements:Bachelor's degree required
Excellent relationship development skills, great product knowledge, great understanding of assigned Accounts and their markets.
Excellent organizational and multi-tasking skills.
Ability to be an assertive advocate for customer.
Ability to prioritize tasks and communicate effectively.
Strong skills in Microsoft Excel, i.e. Pivot Tables, VLOOKUP Function
Adaptable work style with the ability to communicate effectively with various personalities and levels in the organization
Independently driven personality with effective problem-solving skills
Must be able to present themselves in a professional manner to clients and be able to adapt in a rapidly evolving work environment.
Strong follow up skillsBenefits of Employment:In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke- and drug-free workplace.Company Description:Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and our planet. Founded in 1901, Federal Signal is a leading global designer, manufacturer and supplier of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Oak Brook, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit: www.federalsignal.com.
Federal Signal Signal's Safety and Security Systems Group designs, manufactures and supports products and integrated solutions used in campus and community alerting systems, emergency vehicles, first responder interoperable communications, industrial communications and command and municipal networked security. Specific products include light bars and sirens, public warning sirens and public safety software. For more information regarding the Safety and Security Systems Group, visit: www.fedsig.com.
We are an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, religion, national origin, gender, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law.



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